Pricing is one of the most common questions we get from business owners considering managed IT services in Florida — and it's also one of the most confusing, because IT companies structure their pricing in wildly different ways. Here's an honest breakdown of what small businesses should expect to pay and what to watch out for.
The Two Main Pricing Models
Break-fix IT charges by the hour — typically $150 to $200 per hour for on-site work in the Ocala and North Central Florida market, with emergency rates often running higher. You pay nothing when things are working and a lot when they're not.
Managed IT services charge a flat monthly fee regardless of how many support requests your team submits. This predictable pricing is one of the main reasons businesses make the switch — no surprise bills, no budget chaos when something major breaks.
What Drives IT Pricing
What Managed IT Actually Costs
For small businesses in Florida, managed IT services typically range from $75 to $175 per user per month depending on what's included and compliance requirements. A 10-person business should expect to pay roughly $750 to $1,750 per month for comprehensive managed IT support.
Simply IT uses an ala carte pricing model rather than forcing businesses into packages. This model means you pay for exactly what your business needs rather than being upsold into a package full of services you'll never use.
Break-Fix vs Managed IT: Annual Cost Comparison
| Category | Break-Fix (10 users) | Managed IT (10 users) |
|---|---|---|
| Monthly Base Cost | $0 (pay per incident) | $1,120/mo flat |
| Avg Annual Support Costs | $8,000–$15,000+ | $13,440 fixed |
| Emergency/After-hours | $300–$400/hr extra | Included |
| Downtime Cost (1 major incident) | $5,000–$25,000+ | Prevented or minimized |
| Security Incidents | React and pay | Prevented proactively |
| Annual Total Estimate | $18,000–$45,000+ | $13,440–$21,000 |
How to Calculate Your IT Budget
What to Watch Out For
Contracts longer than 12 months with steep termination penalties are common in the IT industry and almost never in the client's favor. Simply IT uses a 90-day cancellation notice rather than long-term contracts — we earn your business every month by delivering results.
Per-incident fees on top of a monthly flat rate are another warning sign. If a provider charges a monthly fee AND bills you extra every time you open a support ticket, you're not really getting managed services — you're getting break-fix with a subscription wrapper.
For most small businesses in Ocala and North Central Florida, comprehensive managed IT support from a quality local provider should cost between $1,000 and $2,500 per month depending on team size and services needed. Use our pricing calculator to get an estimate based on your specific situation — no contact information required to see the numbers.
See Our Pricing Calculator →
Steve Condit founded Simply IT to bring enterprise-grade IT management to small and mid-sized businesses across North Central Florida. With over 30 years of IT experience and a background in the US Marine Corps, Steve built Simply IT around the principle that local businesses deserve the same quality of technology partnership that large companies take for granted — without long-term contracts or national call center support.
