Choosing an IT company is a long-term decision with compounding consequences. A good partner invisibly keeps the business running for years. A bad one costs money, time, and customer trust — and the damage is often not visible until it is too late. Here is how to evaluate IT companies in North Central Florida based on what actually matters.
GOOD IT COMPANY VS RED FLAGS
| Factor | Good Signs | Red Flags |
|---|---|---|
| Pricing | Clear monthly proposal | Hourly only |
| Response SLA | Documented | “As soon as we can” |
| Monthly activity | Reports provided | Silent until billing |
| Cancellation terms | 30-90 day notice | Multi-year lockin |
| Documentation | Maintained for you | Kept to themselves |
| Onboarding | Structured | Ad-hoc |
| Security baseline | Defined minimums | “Whatever you want” |
| References | Will provide | Dodges the question |
EVALUATION CRITERIA CHECKLIST
Steve Condit founded Simply IT to bring enterprise-grade IT management to small and mid-sized businesses across North Central Florida. With over 30 years of IT experience and a background in the US Marine Corps, Steve built Simply IT around the principle that local businesses deserve the same quality of technology partnership that large companies take for granted — without long-term contracts or national call center support.
