Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six $200 gift cards and text the information right …
Is That Really a Text from Your CEO… or Is It a Scam? Read More »
Since the pandemic, employers around the world have needed to change. They’ve had to shift how their employees operate. Remote work is very much here to stay. Organizations and employees can both benefit from the work-from-home and hybrid work revolution. Cost savings is a driver for supporting remote work. Employee morale and productivity also can …
The Pros & Cons of Tracking Your Employees’ Every Digital Movement Read More »
Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six $200 gift cards and text the information …
Is That Really a Text from Your CEO… or is it a Scam? Read More »
Non-Technical Guide to Finding Network Bottlenecks We’ve all been there: one minute everything at work is running just fine, and the next minute you can’t get websites to load, or your file upload or download speeds slow to a crawl. When this happens at home after work, it’s an inconvenience — and most of …
Non-Technical Guide to Finding Network Bottlenecks Read More »
Let’s be real: keeping the computer hardware for your entire staff up to date is a pain. It’s expensive and usually time-consuming, and even when the hardware swaps go well, there’s always a little bit of lost productivity as users wait for the new device to be installed and then take the time to configure …
Whether you’ve accepted it at your business or not, remote work is only going to grow and become a necessity for businesses to offer partial or full remote. If you currently offer remote work or looking at potentially expanding this option, there are a few key items to consider. Let’s lay out the most important …
New clients are almost always surprised when we create a custom onboarding and offboarding process for their organization. Our first thought is, “other providers aren’t doing this?” A checklist style process is ideal for employee onboarding and offboarding. This significantly reduces error as the technician goes through each step before completing the service ticket. If …
Why an employee onboarding and offboarding checklist is critical for your business Read More »
Here’s a little-known fact: Most IT companies are run by IT people. Oh wait, that’s a universally known fact? The problem is most “reporting” provided by your IT Provider are not going to be very beneficial. Multiple pages of jargon and text that doesn’t say much to a nontechnical executive. From a tech perspective, that’s …
What reports should you expect out of your IT Provider Read More »
Interested in the idea of partnering with a Managed Service Provider, but don’t know where to start? We’ve got you covered! Here is our list of the pros and cons of your business working with a Managed Service Provider. No misleading here: these are the honest advantages and disadvantages of working with an MSP, written …
Pros and Cons to working with a Managed IT Service Provider – An Objective Look Read More »
The new buzzword around town is “metaverse.” But what does that actually mean for businesses? Is it just something that social media companies need to be concerned about? According to people like Apple’s CEO Tim Cook, the metaverse is coming. He stated that “Life without AR will soon be unthinkable.” Whether that’s a short-term or …